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Member Help

Member Help

 

Getting Started - How to use Hiringspace

Do I have to sign up to search jobs on Hiringspace.com?

Does this site cost anything?

How do I apply for a job that I find?

How do I search for jobs?

What is career networking all about?

Why should I create a profile?

Why would I use the site if I'm not looking for a job?

 

 

Profile Help

How do I change my email address?

Can I change my profile name?

How do I deactivate/delete my profile?

I lost my password, how can I reset my password?

How can I change my profile image?

Will my contact information be sold to any third parties?

I'd like to cut down on the number of emails I get from Hiringspace?

How do I change my email subscriptions?

I'm not looking for a job anymore. Should I cancel my account and remove my resumes?

Why should I create a Profile?

Can I use my Employer username and password for my jobseeker account?

What should I do if I have not received the email that allows me to create a new password?

Does my account expire?

 

 

Register and Login Help

How do I change my email address?

I lost my password, how can I reset my password?

I lost my profile name/email address. How do I login?

 

 

Resumes

How do I create and post a resume on Hiringspace?

Should I have my contact information (email address, phone numbers etc) on my resume?

Who will see my resume?

How many resumes can I have on my profile?

How do I block companies from seeing my resume?

How can I hide employers from my search results?

Can I see which companies/recruiters saw my resume?

How can I increase my profile views?

What happens when I delete a resume?

How to create/edit/delete my search agents?

Do I need a resume to apply to a job posting?

 

 

Job Alert / Job Search           
What is a Saved Search?

How do I save a job search?

How do I get better Job Search results?

How do I narrow/filter my search results?

How do I stop my saved job agents sending me email alerts?

Why am I not receiving the Job Alerts I registered for?

Why do cities outside of my search turn up in the results?

How can I sort the search results?

I believe one of the job postings on Hiringspace.com might be a scam.

How do I view the jobs I've applied to?

 

 

Reached-Out and Reached-in Messages Help

What are reached out and reached me messages?

Where can I find reached me messages that I accepted?

How can I accept/Deny/Ignore my reached me messages?

What are reached out templates and how can I use them?

What happens after I accept a reached me message?

Do I have to send a reach out message to a jobseeker before I can see their resumes?



Inbox/Communication Help

What is the accepted messages folder?

How can I create/edit/delete folders?

How can I move messages from my inbox to folders?

Can I communicate with my connections at anytime?

I found a jobseeker that fits a job I posted. Can I email the jobseeker even though he is not on my network?

What are status updates?

Where can I see status updates of my contacts?

How can I reply/comment to a status update?

How can I update my status, so my contacts can see them?

How do I look up my contacts?

How can I organize my contacts so I can group them?

 


Help for Employers

How do I post a job on Hiringspace.com?

How do I contact someone that may be a good fit for my Job Posting?

How do I in-activate my active job posted on Hiringspace?

How do I edit an active Job Posting?

How long will a job I Posted active for on Hiringspace?

Can I save a job and post it at a later date?

How will I know when I get a job seeker or inquiry for a job I posted?

What is the pricing for posting Jobs on Hiringspace?

What is the pricing for accessing a resume database on Hiringspace.com?

What types of jobs are not allowed on Hiringspace?

Why must I include a location for my job posting?

What are skills tags in a job posting and what are they used for?

How can I post a training advertisement?

How can I edit/delete a training advertisement?

How can I see jobseekers who have applied to my job postings?

 

 

Getting Started - How to use Hiringspace

  Do I have to sign up to search jobs on Hiringspace.com?

o   No, you can search for jobs without signing up. You would need to sign up if you decide to apply for a job.
 

  Does this site cost anything?

o    Zero, zilch, NADA. This site costs nothing to anyone.
 

  How do I apply for a job that I find?

o   You can click on "reach out" link on the job details to reach out to the person who posted the job. If the person who posted the job is already in your connections, you can just email him right away by clicking on the email link.
 

  How do I search for jobs?          

o   You can do this using quick-search jobs, use search agents (if you have created any).
  

  What is career networking all about?

o   Networking is one of the most important -- if not the most important -- activities that job-seekers need to master to be truly successful in your job-search. Because the vast majority of job openings are never advertised, job-seekers need to have a network of contacts -- a career network -- that can provide support, information, and job leads.
 

  Why should I create a profile?

o   We've designed a way for you to create a professional career profile. You build it, we host it. Whether you are actively looking for a job, need a place to manage all of your professional contacts, or are hiring new people, you can use it to showcase your skills, experiences, even your company or team. To get started, just click the "Sign up" link on the start page. We'll ask you for a few pieces of information - your email address, password, name, and location - and then send you a quick note to verify your email address. Once you've finished this, you can start building your own profile. A note on privacy - if you ever need to deactivate your profile, just look for the option on your Account Settings page.
 

  Why would I use the site if I'm not looking for a job?

o   Many people use our site to create a career or professional profile that includes all of their career-related information, sort of like an online resume brought to life with pictures, blog posts, questions and answers, and tags. Our networking tools let you manage your professional relationships, keep track of people that you've worked with in the past, and maintain a list of references. We also have discussion forums, career networking tools, advice columns which you would find very helpful even if you are not looking for a job.

Profile Help

  How do I change my email address?   

o   You can change your email address by clicking on "settings" link on top of every page. Your email address is in the "Profile" section and it can be changed here.


  Can I change my profile name?

o   No. Your profile name is your unique identifier and appears on your job postings, status updates etc. You cannot change your profile name once it is chosen.


  How do I deactivate/delete my profile?

o   You can hide/delete your profile from the "settings" link on top of every page. You can hide the profile, choose whom you want your profile to be visible to (Employers/Recruiters) and you can also delete the profile. Click on delete profile button and it will ask for a confirmation. On confirmation, your profile will be deleted and cannot be recovered back.
 

  I lost my password, how can I reset my password?

   You can retrieve your password by going to the following link shown below and entering the email address that you used to register with. An email will be sent immediately to that address with instructions on how to retrieve your password. If you do not see the email in your inbox, check your SPAM folder. Sometimes it winds up there! Follow the instructions in the email to reset your password. http://www.Hiringspace.com/forgot-password


  How can I change my profile image?

   Click on the "settings" link on top of every page. Click on the tab labeled "Profile Image". Choose a image file and then click on update. That's it. Your profile image has been changed. 


  Will my contact information be sold to any third parties?  

   Never. We do not sell any private information to third parties. We also have a TRUSTe seal on our website.


  I'd like to cut down on the number of emails I get from Hiringspace?

   Click on "settings" link on top of every page. Click on the "Notifications" tab and uncheck the boxes for email notifications that you do not want. This would cut down the emails you get from Hiringspace.


  How do I change my email subscriptions?

   Click on "settings" link on top of every page. Click on the "Notifications" tab and check/uncheck the boxes for email notifications. You can change your email subscriptions from here.


  I'm not looking for a job anymore. Should I cancel my account and remove my resumes?

   It is advisable you keep your account in Hiringspace. We have discussion forums, expert advice columns and networking tools which will help you build your social network and in turn your career network.


  Why should I create a Profile?

   We've designed a way for you to create a professional career profile. You build it, we host it. Whether you are actively looking for a job, need a place to manage all of your professional contacts, or are hiring new people, you can use it to showcase your skills, experiences, even your company or team. To get started, just click the "Sign up" link on the start page. We'll ask you for a few pieces of information - your email address, password, name, and location - and then send you a quick note to verify your email address. Once you've finished this, you can start building your own profile. A note on privacy - if you ever need to deactivate your profile, just look for the option on your Account Settings page.


  Can I use my Employer username and password for my jobseeker account?

   No. You cannot use your employer/recruiter email address for a jobseeker account. You will have to create a new account for your jobseeker profile.


  What should I do if I have not received the email that allows me to create a new password?

   Check your spam folder; it usually lands there if you don't see it. If it's not in your spam folder, you can always contact us from the contact us link on the homepage and our technical support people help you with it.


  Does my account expire?

   No. Your account does not expire on Hiringspace.

 

Register and Login Help

  How do I change my email address?

   You can change your email address by clicking on "settings" link on top of every page. Your email address is in the "Profile" section and it can be changed here.
 

  I lost my password, how can I reset my password?

   You can retrieve your password by going to the following link shown below and entering the email address that you used to register with. An email will be sent immediately to that address with instructions on how to retrieve your password. If you do not see the email in your inbox, check your SPAM folder. Sometimes it winds up there! Follow the instructions in the email to reset your password. http://www.Hiringspace.com/forgot-password


  I lost my profile name/email address. How do I login?

   If you do not remember your email address or profile name, you will have to contact us from the contact us link on the homepage. Our technical support people will ask you a few questions about your profile just to confirm it is your profile and then tell you the email address/profile name.

Resumes

  How do I create and post a resume on Hiringspace?

   You can post resume while you create a profile. After you have created a profile, you can go to "Manage resumes" section and create/edit your resumes. You can have a total of 5 resumes on your profile.


  Should I have my contact information (email address, phone numbers etc) on my resume?

   No. We take your personal privacy very seriously and we encourage you do not have your contact information on you resume/profile. We prefer that people "reach out" to other people first and if he/she accepts your reach out message, only then they exchange contact information. This way you only share contact information with people in your network.


  Who will see my resume?

   Only people in your network can see your resume. i.e. you have to accept the "reach out" message from the jobseeker/company and only then they can see your resume.


  How many resumes can I have on my profile?

   Hiringspace allows you to have up to 5 resumes on your profile. At any given time, you can have only 1 resume active.


  How do I block companies from seeing my resume?

   You can remove the company/recruiter from your network/connections and they won't be able to see your resume.


  How can I hide employers from my search results?

   Yes you can hide employers from your search results. Click on "hide employer" link below the job posting.


  Can I see which companies/recruiters saw my resume?

   Yes, you can see them by clicking on Recent Activity under Resumes menu. You can also see the information on your dashboard/landing page.


  How can I increase my profile views?

   When employers search for jobseekers, they enter keywords that match the background needed for a job. For keyword ideas, look at sample job titles and descriptions to see what words employers are using in their job postings. Use the correct keywords in the skill sets and you should see a increase in your profile views.


  What happens when I delete a resume?

   If you delete a resume, it will be permanently deleted and irretrievable. If you delete a resume that you used to apply online for a job or that was searchable, employers & recruiters may have retained a copy of your resume in their own files or databases. Hiringspace is not responsible for the retention, use, or privacy of resumes in these instances.


  How to create/edit/delete my search agents?

   Click on the "Search Agents" link on the Jobs navigation bar. Clicking the link will take you to your Search Agents page, where you can create, review, update, and delete any of the Search Agents.
To create a Search Agent, click on the 'Create a new Agent' button and follow the instructions.
To edit a Job Search Agent, click on the edit link, edit the agent and click on Save Agent.
To delete a Job Search Agent, simply click on the Delete link next to it.


  Do I need a resume to apply to a job posting?

   Yes, you will need to have a resume when you apply for a job.

Job Alert / Job Search                                                   

  What is a Saved Search?

   A Saved Search stores your search criteria. You can then retrieve and run that search whenever you want. After you a save a search, you can set it up to run periodically and, if you'd like, we'll email the results to you. Be sure to add Hiringspace.com to your recognized/trusted sender list.

  How do I save a job search?

   Define your search criteria and click Search. Then click the Saved Search button on the results page. Log in to your account if you're not already logged in. Give the saved search a name. Choose how often you want to receive email results. Click Save. You can save up to five searches at one time.
 

  How do I get better Job Search results?

   With the Search tool, try changing your keywords, choosing a different but similar industry, or changing the radius around the location. You can also sort the results by various fields. You can also use the filters on the left hand side to further narrow down your search results. Each filter shows you how many jobs fit each criterion. You can also undo the search filters.
 

  How do I narrow/filter my search results?

   You can use search filters to narrow down your search results.
 

  How do I stop my saved job agents sending me email alerts?

   You can disable the email alerts for that saved job agent. You can do so by clicking on my saved jobs under jobs menu. Click on the disable link under email notification.
 

  Why am I not receiving the Job Alerts I registered for?

   You might have disabled email notification for the saved agent. Check your email notifications. Also, check to see the spam folder and also make sure to add Hiringspace.com to your safe senders list.
 

  Why do cities outside of my search turn up in the results?

   There are a few reasons that your search location could be incorrect:
i.) Not Enough Jobs 
When there are not enough jobs within a certain zip code's radius that match your search criteria, the Hiringspace system pulls jobs from outside of the area to fill in the search results pages. We would recommend expanding your search terms to view more jobs available in your immediate area. For example, if you are searching for "Senior Graphic Designer" we would recommend trying a search for "Designer."
ii) Insufficient Location Information 
Our Job Alert system is zip code, rather than regional based. In order to get Job Alerts for your region, enter a centrally located Zip Code or City & State. You can set the radius to cover up to 50 miles out from that location in all directions.


  How can I sort the search results?

   You can click on the column headings to sort the search results.


  I believe one of the job postings on Hiringspace.com might be a scam.

   Please report any suspicious job postings by clicking on Flag on the job posting. Please be sure to include specific information about the job, such as a direct link or the job ID and enter any comments to identify why this job is a scam.


  How do I view the jobs I've applied to?

   You can click on the "Applied For" link under "Jobs" tab.

Reached-Out and Reached-in Messages Help

 

  What are reached out and reached me messages?

   When a jobseeker wants to get in touch with a employer/recruiter for a job or a employer/recruiter wants to get in touch with a jobseeker for a job they posted, he/she sends across is a message. The initial email that you send out is your "reach out" message and the initial email you receive is your "reached me" message. 


  Where can I find reached me messages that I accepted?

   You can find reached out messages on your landing page/dashboard. You can also get to them using the "Messages" menu.


  How can I accept/Deny/Ignore my reached me messages?

   You can click on the reached-me message and then click on accept/deny. If you choose to do nothing, it will be ignored.

 

  What are reached out templates and how can I use them?

   You can create a generic template email and save it as a reach-out template. You can use this template for every person you reach out.

 

  What happens after I accept a reached me message?

   After you accept a reached me message, the person gets added to your contact. You can then email them, see their status updates.

 

  Do I have to send a reach out message to a jobseeker before I can see their resumes?

   Yes, only after the reach out message is accepted by the job-seeker, you can see their resumes. We take privacy of everyone very seriously so we have this initial step of reach-out before a recruiter/employer can see the resume of a jobseeker.



Inbox/Communication help

           

  What is the accepted messages folder?

 

   All reached-me/reached-out messages that are accepted are moved to the accepted messages folder.


  How can I create/edit/delete folders?

   You can create folders by clicking on the (+ Add) button. You can edit the name by double clicking on the folder name. You can delete a folder by clicking on the delete button next to the folder.


  How can I move messages from my inbox to folders?

   You can check the message and then click on Move to button to move it to the folder. You can also click on the message details and then click on the  "Move to" button to move the message to a folder.

 

  Can I communicate with my connections at anytime?

   Yes, absolutely.


  I found a jobseeker that fits a job I posted. Can I email the jobseeker even though he is not on my network?

   No. You will have to send a "reach-out" message to the jobseeker. After the jobseeker accepts your "reach-out" message you can exchange emails.

 

  What are status updates?

   When contact in your network updates their status, these updates are called status updates.

 

  Where can I see status updates of my contacts?

   You can see status updates on the dashboard/landing page. You can also see them by clicking updates under the menu "Network"

 

  How can I reply/comment to a status update?

   You can click on a link "Write a comment" besides the status update to reply/comment on the status update.

 

  How can I update my status, so my contacts can see them?

   You can update your status by writing in the box called "tell your network what you are up to" and then click on update.

 

  How do I look up my contacts?

   You can look up contacts by clicking on connections under the menu "Network". Here you can find contacts.

 

  How can I organize my contacts so I can group them?

   You can organize contacts by creating "Lists" and adding contacts to "Lists".


 Help for Employers

  How do I post a job on Hiringspace.com?

   You can post a job by clicking on "Post a New Job" under the menu "Jobs". Enter the details for the job posting and then click on "post job".
 

  How do I contact someone that may be a good fit for my Job Posting?

   You can contact them by clicking on the "Click here to reach out" link besides the jobseekers profile.
 

  How do I in-activate my active job posted on Hiringspace?

   You can do so by clicking on "inactivate" link under action for the job.
 

  How do I edit an active Job Posting?

   You can do by clicking on "Edit" link under action for the job. You have various actions for a job like edit, copy, inactivate, delete.


  How long will a job I Posted active for on Hiringspace?

   Your job will be posted for 30 days since the day it was posted.


  Can I save a job and post it at a later date?

   Yes, you can. You can click on "save job" button while creating a new job or editing an existing job.
 

  How will I know when I get a job seeker or inquiry for a job I posted?

   You should see a reached me message or email from your contact regarding the job you posted. Each reach-me message is attached to a job you posted.
 

  What is the pricing for posting Jobs on Hiringspace?

a)     Zilch, NADA, nothing. It's FREE.


  What is the pricing for accessing a resume database on Hiringspace.com?          

   Zilch, NADA, nothing. It's FREE.
 

  What types of jobs are not allowed on Hiringspace?

   No independent contractors or other non-compliant jobs are allowed. 
Examples of non-compliant jobs include:

100% commission-based positions
Volunteers
Jobs that involve illegal activities (including but not limited to money laundering)
Jobs that involve nudity
Independent sales positions
Mystery shoppers
Work-from-home opportunities
Business opportunities
Any position or business opportunity which requires payment from the applicant
Any position or business opportunity which requires recruitment of other individuals, sub-distributors or sub-agents such as a multilevel marketing scheme, pyramid scheme, franchise or distributorship arrangement
Any jobs that Hiringspace deems inappropriate
 

  Why must I include a location for my job posting?

   We do not allow work-from-home positions to be posted on Hiringspace. Therefore, you must enter the city and state of the location of the job you are posting.


  What are skills tags in a job posting and what are they used for?

   Skills tags are important skills required for the job. These tags are used to match them with skills of jobseekers. The accurate your skill tags are, the better the chances are to show up in searches of jobseekers.


  How can I post a training advertisement?

   You can post a training ad by clicking on "Post a training ad" under the Resources menu.


  How can I edit/delete a training advertisement?

   You can edit/delete the training ad by clicking on "Manage Training Ad's" under the resources menu.


  How can I see jobseekers who have applied to my job postings?

   You can see job seekers who applied to the job postings by seeing the "People reached You" tab in the job details page.